Here at Montane, we know wear and tear in the great outdoors is inevitable, but we believe keeping this kit in action needn’t be a nightmare. The Montane Repairs Service’s mission is simple: to help more of you keep hold of your favourite pieces of kit for longer and restore them back to their former glory!
Our trusted in-house team, headed up by ‘Repair Claire’ carefully assess each request and lovingly repair (where possible). Not only does this enable you to bring your kit on more adventures, but it’s also better for the planet too!
With our new online platform now live and easier to navigate, we’re delighted to see so many more of you reaching out and using this revamped service. We’ve known for years just how impressive Claire and her team are, but it’s great to see her excellent craftsmanship skills being more widely recognised.
So, in the spirit of spreading the love this Valentine's Day, hear from some of the extended Montane community who have tried, tested and loved the Montane Repairs Service recently…
“It was easy to create a repair request online. The service was swift and very professional and the repair is invisible!”
“I’ve had my Montane Jacket for 8 years and it needed a new zip. I posted it off and a week later it was returned with a brand-new zip. What a great service!”
“I’ve just used this service for the first time to extend the use of my favourite jacket. The process from start to the receipt of the repaired item was impeccable and very straightforward. £25 well spent!”
“Montane replaced a defective zip on my down jacket. This was a first-class repair and a very timely service.”
“After tearing my sleeve by snagging it on a fence, I sent my down jacket in to be repaired. The Montane Repairs process was clear and easy to follow. The jacket was returned a few days after sending it and repaired perfectly.”
“Unfortunately, I ripped my Anti-Freeze Down Jacket when out walking on the fells. I contacted Montane and followed the Repairs Service instructions to get a quote to repair. I agreed to the service and, within a week, the jacket was returned to me (just in time for Christmas too!). It was impossible to spot where the rip had been made. Superb craftsmanship and service at a reasonable cost.”
“This was a very quick turnaround and a quality repair to fix a tear on my Montane trousers. Thank you for adding many more years to the lifetime of my favourite Terra Pants.”
Request a Repair
Is your Montane kit in need of some TLC? We’re here to help. Whether you’ve torn your favourite walking trousers or are in need of a new zip on your down Jacket, don’t be shy! Head to our dedicated repairs page to get started.